Everything you need in one spot.
Setup, charging, training wheels, troubleshooting — whatever you've got going on, the answer's probably in here. PDFs ready to download or print.
One manual per bike.
Each bike comes with a printed copy in the box. If you've lost yours or you're shopping the second-hand market, grab a fresh copy here.
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The original
Zippi Ride 10"
Setup, training wheels, charging, two-speed switch, basic maintenance.
Download -
First Rippa
Rippa 12" e-Drive
Setup, removable battery, throttle limiter, first-ride checklist.
Download -
Pump-track ready
Rippa 16" e-Drive
Setup, disc brake adjustment, removable battery, two-speed mode.
Download -
Big kid energy
Rippa 20" e-Drive
Setup, suspension, high-speed switch, brake bleeding, full spec sheet.
Download -
The step-up
Rebel 20" Pro
Setup, hydraulic brakes, suspension settings, drive chain, throttle modes.
Download -
The flagship
Rebel 24" Pro
Full e-bike manual: 1500W motor, DNM suspension, hydraulic brakes, LCD speedo.
Download
The common stuff.
Short, no-faff video walkthroughs for the day-to-day questions. Bookmark the ones that matter to your bike.
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Setting up your Zippi Ride
Box to backyard in 15 minutes. Complete first-time setup walkthrough.
Watch guide -
Setting up your Zippi Rippa
Twenty minutes from unbox to first ride. Works for all Rippa sizes.
Watch guide -
Training wheels (Ride 10")
Fit, adjust, and know when to take them off.
Watch guide -
Battery replacement
Safe removal, fitting, and disposal of the old battery.
Watch guide -
Chain adjustment
Slack, skip or grind? Five-minute fix with one spanner.
Watch guide -
Throttle replacement
Sticky or unresponsive throttle? Quick swap walkthrough.
Watch guide
Stuck on something specific?
The manuals cover the common stuff. For the uncommon stuff, real humans in our Tasmanian warehouse can usually answer in under a day.