Zippi family at the warehouse — answering parents' questions
Get in touch

Talk to a real human.

Sizing questions, warranty claims, spare parts, dealer enquiries — same email, same family. We typically reply within one business day.

01Pick your channel

Three ways to reach us.

Every email goes to a real person whose own kid rides a Zippi. We're a small team, so we read everything and answer every one.

Email

Best for sizing checks, warranty claims, anything with photos. Goes to a real person whose own kid rides one. Reply within one business day, usually faster.

sales@zippi.net.au

Phone

Best for urgent stuff or if you just prefer talking it through. Australian business hours, Monday to Friday.

Call us

Contact form

Don't want to fish out an email app? Send us a message through the form below — same inbox, same human reading it.

Jump to the form
02Send a message

We read every email.

Tell us about your kid, your budget, or whatever's on your mind. No chatbot. No outsourced ticket queue.

We'll only use your details to reply to your enquiry.

While you wait

Browse the bikes.